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Nerve-Express Warranty

LIMITED WARRANTY STATEMENT

Nerve-Express, Inc. provides a limited warranty for the product for the period of three (3) months from the date of shipment from the company to the original customer.
 
The Limited Warranty covers defects in materials and manufacturing of the Nerve-Express, Inc. Software, receiver, and signal cable under normal use and service. A dated proof of purchase is required at the time of the warranty service.
 

No Returns - Exchange only

  • You have three (3) months to exchange an item from the date you received it.
  • To be eligible for an exchange, your item must be in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
 
Excluded from this warranty are:
  • Non-Nerve-Express-brand products, accessories, and details
  • Any product that Intellewave, Inc. determines has been damaged or modified by the customer
  • Products for which payment has not been received.

Once we receive your item, we will inspect it and notify you that we have received your item to be exchanged. We will immediately notify you of the status of a received item after inspecting the item.

  • If your return is approved, we will initiate an exchange to a new item.

Shipping

  • You will be responsible for paying for your own shipping costs for exchanging your item. Shipping costs are nonrefundable.

Technical Support- FREE for first three months, from the purchase date.

EXCEPT FOR THE WARRANTIES EXPRESSLY SET FORTH IN THIS LIMITED STATEMENT, NERVE-EXPRESS, INC. DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. (THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHOULD NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT.